Send and track Customer Satisfaction surveys on autopilot

Put your customers first with Driansh OmniConnect's support suite and CSAT integration. Collect feedback and improve your service for transformative customer satisfaction.

Emoji based CSAT rating card

Let your customers express with emoji

Driansh OmniConnect's CSAT software integrates with every chosen inbox. When a customer is done chatting with you, they’ll be automatically asked to provide feedback on a simple emoji scale, so you always know what makes them frown or smile.

View and download your CSAT reports

Learn how your customers feel about your service and brand. Dive into CSAT ratings, individual feedback, response rates, and agent performance filtered by specific periods.

CSAT reports dashboard