Get insights into your inboxes, with auto-updating reports

See which of your inboxes get the most activity, and what the resolution times look like.

Inbox overview report

Easy-to-understand data presentation

Driansh OmniConnect calculates and updates your metrics in the background. See how busy a particular inbox has been, or what the resolution times look like, over a period of time, with a bar graph.

Filters to see only what you want to see

Set custom date ranges, group your graph by day/week/month, and enable Business Hours to view and download custom inbox reports tailored to the way you operate.

Inbox report filters