Work smarter with Automations

Save time by automating your repetitive tasks streamlining your workflows.

UI for adding automation rules

Easy to create

Create your custom automation flow with a set of simple rules. Select a trigger from the drop-down menu, define one or multiple qualifying conditions, and set the desired actions - within minutes.

Choose from 3 types of Triggering Events

Choose to trigger an Automation flow from these types of Events: "Conversation created", "Conversation updated", and "Message created".

Automation triggering events dropdown
Table of automation conditions

Select from smart conditions

Conditions are criteria to be checked before an action is executed. Driansh OmniConnect suggests conditions to be set based on your triggering event, and gives you the option to add multiple conditions.

The bots are like your personal assistant

Leave all the grunt work to your bots. Select from a wide range of options to automate tasks related to your conversations, or engage your team.

Automation actions options