Add a chatbot to your
support squad

Scale up your customer service with chatbots. Provide quick, personalized, and efficient support and improve customer satisfaction and loyalty.

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Integrate with tools you love

Driansh OmniConnect Integrates with your favourite tools to provide a seamless agent experience. Leverage the capabilities of trusted platforms to deliver exceptional customer experiences without any compromise.

Supported chatbot platforms such as Rasa and Dialogflow
Chat example showing transfer from bot to human agent

Agent-bot handoff: a win–win

Deliver the best of automation and human support. Let chatbots handle FAQs and repetitive workflows, then seamlessly pass the conversation to an agent when a customer needs deeper assistance.

OmniConnect keeps the full context of the conversation so agents never have to ask customers to repeat themselves.

More than words: rich message types

Showcase your product offerings, collect customer feedback, or simply engage your audience, the rich message types have got you covered. Utilize cards, forms, carousels, and more to deliver personalized, visually appealing messages to your customers.

Examples of different rich message types