OMNICHANNEL SUPPORT
Delight your customers
wherever they are
Connect any conversation channel and engage your customers from one place. Driansh OmniConnect brings all of your customer touchpoints into a single, unified experience.
Connect with your customers through more than one channel.
Manage your Facebook page & Instagram DM
Connect your Facebook page & Instagram DM with OmniConnect and see all the conversations from Messenger in one place.
- Receive and reply to DMs in a single shared inbox.
- Manage your inbox with simple rules without providing page access.
- Label conversations and mute spam conversations.
WhatsApp Business Accounts
Create a business account for WhatsApp, connect it with OmniConnect and start engaging your customers instantly.
- Send and receive messages from multiple WhatsApp numbers.
- Centralize all WhatsApp conversations alongside other channels.
- Provide rich support with quick replies and media attachments.
Build custom channels using API
Use API channels to create custom sources. OmniConnect provides flexibility to integrate with any third-party system so you can bring every conversation into one inbox.
- Send messages using the OmniConnect API.
- Receive webhooks when customers reply to your messages.