User context on your fingertips, faster resolutions
Collect Info about a contact/conversation before entering into a conversation with them, with pre-chat forms.
Easy and quick set-up
Enable your pre-chat form, enable the fields you want to show in the form, add helpful text and you are ready to publish!
Map fields with your custom attributes
Don't be limited by names and email IDs. Collect as much information as you need to through the pre-chat form. Simply, map the fields of your pre-chat form with the custom attributes you create on your Driansh OmniConnect account.
