Hover over your conversation cards to select some or select them all. Instantly assign labels, assign agents, or reopen/resolve/snooze conversations from one panel.
EngageOne · Conversations
3 selected Assign agent Add label Snooze Resolve
RahulWhere is my order?
MeeraCan I change my plan?
ArjunRefund for last invoice
KavyaLogin link not working
3 conversations updated
Smart actions
Bulk actions stay aware of the conversations you select and suggest actions accordingly. Already resolved conversations will show reopen or snooze actions instead of resolve.
EngageOne · Resolved conversations
3 selected Assign agent Snooze Reopen
RahulWhere is my order?Resolved
MeeraCan I change my plan?Resolved
ArjunRefund for last invoiceResolved
KavyaLogin link not workingResolved
Suggested: Reopen instead of Resolve
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