Driansh Softtech

EngageOne for Education

Answer students and parents without the wait

Schools, colleges and coaching institutes get admission, fee and timetable questions on every channel. EngageOne sorts them by team and sends updates on WhatsApp.
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What gets in the way

  • Admission season brings a flood of enquiries
  • Parents and students ask the same questions
  • Fee and exam queries go to the wrong office
  • Important updates don't reach parents in time

Admissions

Turn enquiries into applications

A bot collects the course, city and contact details. Your admissions team follows up from the same conversation.
  • Pre-chat forms for enquiry details
  • Bots with course menus
  • Labels to track each lead's stage

One inbox

Admissions, fees and academics in their own queues

Each office gets a team and sees only what it needs. Canned responses keep fee and document answers consistent.
  • Teams for each office
  • Canned responses for fees and documents
  • Business hours with an away message

Updates

Reach parents on WhatsApp

Send approved WhatsApp templates for fee reminders, results and holidays. Replies come back to your inbox.
  • Campaigns by class or batch label
  • Personalised with the student's name
  • Replies handled by the right team

EngageOne features for Education

Campaigns

Reminders, offers and updates to the right contacts.

Chatbots

Collect details and answer simple requests with buttons.

Pre-chat forms

Ask for a name, number or reference before the chat starts.

Teams

Route each conversation to the team that owns it.

Canned responses

Saved answers your team inserts with a slash.

Business hours

Set opening hours and an away message for each inbox.

See EngageOne for Education

Tell us how you talk to customers today. We'll show you a setup that fits.
Request a demo