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EngageOne for Local businesses
Every customer message in one simple inbox
Shops, service providers and small teams get messages everywhere. EngageOne puts WhatsApp, Instagram, Facebook and website chat in one place you can check from your phone.
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All industries
EngageOne · Store chat
Are you open on Sunday?
Yes, 10 AM to 2 PM on Sundays.
Do you deliver to Satellite area?
Yes, free delivery above ₹500 there.
Timings
Location
Delivery
Talk to us
Reply…
Send
What gets in the way
Messages spread across many apps
Missed enquiries when the owner is busy
Same questions about timings and location
No easy way to send offers to regular customers
One inbox
Stop switching between apps
Connect WhatsApp, Instagram, Facebook and a website chat in minutes, and reply to all of them from one screen.
All channels in one list
Mobile apps for iOS and Android
Notifications for new messages
EngageOne · Store chat
Are you open on Sunday?
Yes, 10 AM to 2 PM on Sundays.
Do you deliver to Satellite area?
Yes, free delivery above ₹500 there.
Timings
Location
Delivery
Talk to us
Reply…
Send
Quick replies
Answer common questions in seconds
Save answers for timings, location and prices, and let a simple bot handle them when you are closed.
Canned responses
Away message outside business hours
Bot buttons for common questions
EngageOne · All messages
Mehul
Is the blue kurta in stock?
Stock
Divya
Price of this item?
Price
Sameer
Can I pay by UPI?
Payment
Lata
Need it by Friday
Delivery
Repeat customers
Bring customers back
Label your regular customers and send them offers and festival greetings on WhatsApp.
Labels for customer groups
WhatsApp campaigns
Ratings to see how you're doing
EngageOne · Automation rule
When
A message arrives
↓
If
Outside business hours
↓
Then
Send the away message
EngageOne features for Local businesses
WhatsApp Business
Chat, approved templates and media on your WhatsApp number.
Mobile apps
Reply from your phone when you are away from your desk.
Canned responses
Saved answers your team inserts with a slash.
Business hours
Set opening hours and an away message for each inbox.
Campaigns
Reminders, offers and updates to the right contacts.
Chatbots
Collect details and answer simple requests with buttons.
See EngageOne for Local businesses
Tell us how you talk to customers today. We'll show you a setup that fits.
Request a demo