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EngageOne for Non-profits & NGOs
Stay close to donors, volunteers and the people you serve
Non-profits talk to donors, volunteers and beneficiaries with small teams. EngageOne keeps every conversation in one inbox and makes updates easy to send.
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All industries
EngageOne · Supporters
I donated last week. Can I get my 80G receipt?
Thank you for your support! Your receipt is attached.
Also, can I volunteer this Sunday?
We'd love that. I've added you to Sunday's food drive.
Reply…
Send
Volunteer added
What gets in the way
Small teams handle many kinds of requests
Donor receipts and questions take time
Volunteers need timely updates
Beneficiaries reach out on WhatsApp
One inbox
Donors, volunteers and beneficiaries together
Separate inboxes or labels for each group, all in one place your team can manage from the web or phone.
Labels for each group
Mobile apps for field teams
WhatsApp and website chat
EngageOne · Supporters
I donated last week. Can I get my 80G receipt?
Thank you for your support! Your receipt is attached.
Also, can I volunteer this Sunday?
We'd love that. I've added you to Sunday's food drive.
Reply…
Send
Volunteer added
Quick answers
Answer donor questions quickly
Save replies for receipts, tax certificates and bank details, and publish FAQs in a help center.
Canned responses
Help center articles
AI Assistant for common questions
EngageOne · All conversations
Mrs. Iyer
Donation receipt
Donor
Aman
Volunteering this weekend
Volunteer
Sunita
Help with school fees
Beneficiary
Rotary Club
Partnership for camp
Partner
Updates
Share updates with supporters
Send event invites, campaign updates and thank-you messages with WhatsApp templates.
Campaigns by label
Personalised with each supporter's name
Replies come back to your inbox
EngageOne · Automation rule
When
A message is created
↓
If
Contains "receipt"
↓
Then
Label Donor and assign to Finance
EngageOne features for Non-profits & NGOs
WhatsApp Business
Chat, approved templates and media on your WhatsApp number.
Campaigns
Reminders, offers and updates to the right contacts.
Canned responses
Saved answers your team inserts with a slash.
Help center
Articles customers can search, on your own domain.
Mobile apps
Reply from your phone when you are away from your desk.
Labels
Tag conversations by topic, priority or stage.
See EngageOne for Non-profits & NGOs
Tell us how you talk to customers today. We'll show you a setup that fits.
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