Driansh Softtech

Documentation

Developers

APIs, access tokens, webhooks, interactive messages and real-time events.

5 articles

  1. 1API overviewLearn the three EngageOne APIs: the Application API for your account, the Client API for custom chat apps, and the Platform API for multi-tenant setups.
  2. 2Access tokensFind, copy and reset your personal EngageOne access token or an agent bot token, and learn how to keep API tokens safe.
  3. 3WebhooksSend EngageOne events such as new messages, conversation changes and contact updates to your own server, and verify each request's signature.
  4. 4Interactive messagesSend option buttons, cards, forms and article lists through the EngageOne API, and see which channels show them to customers.
  5. 5Real-time eventsConnect to the EngageOne WebSocket with a pubsub token to get live updates for messages, conversations, typing and presence.

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